Refund & Return Policy

Protection for buyers when parts do not arrive as described.

Last updated 1 August 2026

Protected payments

Funds are held until you confirm delivery. Raise a dispute before confirming if the part is wrong, damaged or a different condition than ordered.

Disputes must be raised within 48 hours of delivery, with photographs of the packaging and the part.

Verified claims are refunded in full to the original payment method within 5–7 working days after the return is picked up.